Introduction and terms
Collection of your personal data
We receive, collect and store any information you enter on our website or provide us in any other way. This includes information you provide when you register to use our site, subscribe to our newsletter, search for a product, place an order on our site, enter a competition, promotion or survey and when you report a problem with our site. We also collect personally identifiable information (including name, email, location), purchase history, comments, feedback, product reviews, recommendations, and personal profile. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Why do we collect your personal data
To provide you with the information, products and services that you receive from us.
Respond to product and customer service requests.
To provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may be of interest you. We may contact you either in writing or by electronic means.
To offer you coupons, newsletters and other information regarding promotions.
To notify you about changes to our privacy notice or terms of service.
Process payments and refunds.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
Resolve troubleshoot problems.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
Security of your information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties.
If you have any questions or would like to: access, correct, amend or delete any personal information we have about you, please contact us at